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    Knowledge Base

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    Welcome to our Knowledge Base

    Accounting

    • How to setup-record Loan Receivable
    • How to record Properties Held for Others
    • How to Change the Account Status
    • Disposal of Assets (SunSystems v6)
    • Disposal of Assets (SunSystems v5.4)
    • Ledger Import SSC
    • How to Deal Record Loans
    • How To Run Ledger Revaluation
    • How to ensure Depreciation Settings Setup
    • How to set Post to Hold on LedgerImport
    All articles

    APS

    • First steps in APS
    All articles

    Financial Statements

    • Reporting Administrative Employee Costs
    • How to Add Dictionary in Q&A
    All articles

    Q&A

    • Adding Q&A on user’s windows profile
    • Ledger Import SSC
    • How to Enable Macros and Q&A Add-in in Excel
    • How to extract details using Q&A via Excel
    • How to Fix Cannot Create In Manual Distributed Transaction Mode
    • How to Clear Q&A Users
    • Navigation-Running-Executing Q&A Reports
    • How to use Ledger Upload on Q&A
    • How To Add Q&A Add-in via Excel when it disappears
    • How to increase the transaction limit for a particular Q&A user
    All articles

    Serializations

    • SunSystems Serialization
    • Q&A Serialization
    All articles

    SunSystems v 5.4

    • Disposal of Assets (SunSystems v5.4)
    • How to set up a Voucher number stream (SunSystems v5.4)
    • Differences between SunSystems 5.4 and 6.2
    • Backup, Restore, and Transplant SunPlus 5.4
    All articles

    SunSystems v 6.2

    • Sun6 Application Implementation Steps
    • Sun 6.2 Technical Requirements
    • Disposal of Assets (SunSystems v6)
    • Ledger Import SSC
    • How to set up a voucher number stream (SunSystems v6)
    • Differences between SunSystems 5.4 and 6.2
    • Setting up a multi-currency Business Unit v 6.2
    All articles

    SunSystems v 6.3

    • SunPlus v6.3 and SunPlus v6.4 Technical Requirements 2024
    • Business Rules
    • Sun6 Application Implementation Steps
    • Sun 6.3 and Sun 6.4 Technical Requirements
    • Ledger Import SSC
    All articles

    SunSystems v 6.4

    • SunPlus v6.3 and SunPlus v6.4 Technical Requirements 2024
    • Sun 6.3 and Sun 6.4 Technical Requirements
    • Ledger Import SSC
    All articles

    Troubleshooting

    • Cannot connect to the Security Service
    • How to Enable Macros and Q&A Add-in in Excel
    • How to Fix Cannot Create In Manual Distributed Transaction Mode
    • How to Increase Transaction Limit size EXCEL
    • How to Clear Payment Profile in Use
    • How To Add Q&A Add-in via Excel when it disappears
    • How to change the Account Allocation form to allow for the clearing of an Account Allocation in Progress
    • How To Clear Cannot Initialize DLL Error
    All articles

    User Manager

    • How to Create a new User in User Manager
    • Creating users in both User Manager and Q&A
    All articles

    News

    • Upgrading to SunSystems 6.4 Strengthens Our Mission
    • Global Financial Statements v3.2
    • Fixed Assets Report v5.1.1
    • July 2025 Release: Seventh-day Adventist Accounting Manual
    • Global Financial Statement v2.3.1 Release
    • Global Medical Financial Statement v1.2 Release
    • Global Financial Statement v2.3 Release
    • SunPlus Releases Global Medical Financial Statements v1.1
    • New Version for Global Financial Statement file...
    • Log4j2 Security Vulnerability Information